Least Cost Routing.

The cost of lines & calls is extremely competitive and it is vital that you trust your voice traffic to a supplier that can offer excellent market rates whilst retaining superb customer service.

Surprisingly, it's likely that you are already paying around 20% to 30% over our rates for your outbound telephone calls - but with least cost routing (LCR) you can enjoy the benefits of low cost communications with a personal service.

The Service

Least cost routing is simply the practice of giving you the lowest cost on your calls & line rental. It is a practice that gives businesses a superior service at a reduced cost and offers a ‘win-win’ for telecoms companies and their clients.

There is no need to change the lines into your premises or your telephone numbers to benefit from much lower call rates.

Once you sign up, your call will automatically be sent via the lowest cost route once they reach the telephone exchange.

There are a large number of telecoms companies that have networks that can carry telephone calls both within the UK and internationally. By arranging for your calls to be routed through ‘Tier 1′ carriers you benefit because they offer lower call rates than BT due to available capacity on their networks but get the same service & call quality because ‘Tier 1′ carriers own their networks.

We arrange for all this to happen automatically for each call you make on your existing telephone line. There is no need for special codes or new equipment, you stay as you are and everything happens automatically in the telephone exchange.

Why Would You Choose Us?

There are many reasons why our customers choose us to handle their call costs:

  • Simple comparison – we will carry out a like-for-like comparison to ensure we can beat your current costs exactly & that we can tailor a package that meets your needs
  • Market leaders – we have been market leaders in least cost routing (or low cost routing) since 1999, managing one of the UKs largest portfolios of business telecoms clients
  • We offer a one-stop shop – customers choose us over faceless larger companies because of our personal attention, range of services and friendly & helpful manner
  • 24/7 support – We offer on-call support all day, every day
  • It’s easy - You simply send us the ‘breakdown of charges’ page from your latest telephone bill and we will give you an accurate direct comparison
What should you do next?

If you have a question, please give us a call on 0116 200 6100

The most important thing when it comes to investing in telecoms is to find a provider that meets your needs.

Please call us or fill out the enquiry form below & one of our project managers will call you and help you to get good advice quickly and easily.

Please feel free to ask, we won’t bite!

Please leave this field empty.

What informtion to you need?

We just need a breakdown of your last bill.

Will this affect our business in a negative way?

No. People worry about moving telephone service providers and they profit from this inertia. Your business will gain as a result of this, paying less for calls and gaining by an improved service from a pro-active team.

How much can we save?

The simple answer is it depends on your situation but, as a rule of thumb, a saving of 20% is realistic in most cases. This monthly saving in call costs quickly adds up over time.

Can you provide me with a direct comparison of costs?

Yes. We will display the difference to your business in an easily comparable manner.

I am under a contract. Can you still help?

The simple answer is yes. Give us a call & we’ll discuss whether least cost routing is right for you and how best to proceed.

I don’t want to move away from BT. Do I have to?

The beauty of this system is that it enables companies to stay within the BT infrastructure. There are two sides to BT: the wholesale side that maintain the network and the retail side that sell you your call package.

Faults will still be dealt with by the BT Openreach team and you will remain on the BT network but the call costs will be incurred by us, and we don’t have the overheads or need the profits of larger telecoms companies like BT.

Demonstrating your return on investment – before you make the decision to move your service provider, it is important to consider the long-term consequences. We will demonstrate your return on investment at the proposal stage to ensure that you can make the best possible decision

Improving your profitability – we will demonstrate how our system will improve your profitability through lower costs & higher margins

Case Studies

If you would like to know more about how we might be able to meet your needs, see how we’ve helped
similar companies in our case studies

  • Paul Hughes

    Winham Hughes

    ”How simple advice saved a growing firm £7,000 in upgrades, increased the hours that fee-earners could bill by 17% and cut call costs by 62%...“

  • Harley Davidson Garage – Uppingham

    ”How we replaced an expensive & unreliable system reduced line rental costs by £1,200 per annum & call costs by £2,400 per annum....“

  • Steven Lee

    How the Royal Victoria Wowed Trip Advisor

    ”In the hospitality industry, customer service & responsiveness to guests can make or break you, especially in the days of Internet reviews....“

10 Reasons Why Our Customers Choose Us

We take time to listen – many communications companies prefer to broadcast rather than communicate. We like the old adage: “You have two ears & one mouth & should use them in that proportion”. We not only want to know your needs but also your constraints as these can limit your choices if we don’t identify them early

We are the friendliest company you will meet – we hope you’ll find this out for yourself but there’s a reason we’re in the communications business: we love communication

We take responsibility in the long-term – we are motivated to solve your problems and to take ownership of any problems you may have if faults occur

We offer project managers & not salespeople – when we come and see customers, it is to gain an understanding of the practicalities of their organisation, to understand what you need and to advise on the best solution. Our project managers stay with the project until we hand over to our maintenance engineers after the systems are live

We have our own maintenance division – we have a team of engineers, some of whom provide a constant reference point in the office while the others travel to customers to help with their problems. Who’d have thought that supporting customers in the long-term would be considered novel nowadays?

We have highly-skilled engineers – all of our engineers have been trained in-house. They are technically excellent and are sociable too

We come to you – rather than having remote support that frustrates you, we will send out a real person to fix your problem and to provide you with advice to ensure you’re better off in the future

We hold stock for your needs – we recognise that needs change and things happen. We hold stock to be able to react to needs and to ensure that faulty equipment does not disrupt the smooth-running of your business

They love our demonstration room – we have our own demonstration and training room for customers to understand how business telephone systems can work for them and to better meet their needs before they make an important decision

Wow! You are thorough – We like to give time and attention to customers that demand it from us. You’ve taken time to read all of these reasons & we recognise you have an eye to detail. We will match your approach with our communication with you

Partners & Accreditations