Hosted Telephony.

Wherever you are in the world these days, to remain at your competitive edge, your customers expect you to be contactable, responsive and capable of delivering your best levels of service.

With our industry leading Hosted Telephone System (iPBX) we are able to support you in your task of delivering on your business commitments any time, anywhere, as a part of your own interconnected private business communications network.

The key commercial benefit to you as a customer is that, with RDC’s Hosted iPBX, all of the up-front charges are borne by us. This enables us to deliver to you all of this technology in a way that takes the pressure off of your business’s finances whilst ensuring you retain your competitive edge. The system is future-proofed and you won’t be left with a ‘phone system in 5 years that will become obsolete.

Why Would You Choose Us?

RDC Communications have a number of points of difference in the VoIP field that mean we can offer far more to our customers than they would normally expect. These include:

  • Experience – the company has been at the forefront of the VoIP revolution since it was founded in 1999
  • A uniquely-flexible system – our hosted VoIP system offers all of the benefits of the most impressive telephone systems but with no up-front & maintenance costs
  • We offer a one-stop shop – customers choose us over faceless companies they find in the search engines because we’re a real telecoms company staffed by experts & with a range of products & services in addition to VoIP
  • 24/7 support – it’s OK having a hosted solution but what happens if it goes wrong? We offer on-call support all day, every day
What should you do next?

If you have a question, please give us a call on 0116 200 6100

The most important thing when it comes to investing in telecoms is to find a provider that meets your needs.

Please call us or fill out the enquiry form below & one of our project managers will call you and help you to get good advice quickly and easily.

Please feel free to ask, we won’t bite!

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Our customers choose our hosted VoIP telephony plan for a number of reasons including:

  • No up-front costs – the up-front costs of hardware can prevent businesses from taking up services that can benefit them
  • Predictable, budgetable costs – it’s easier to budget when the costs for a telephone system are in its use rather than in the unpredictable & large costs of installing new telephone systems over time
  • Cost-effective – the costs of the system are transparent & there is no need for costly maintenance of kit
  • Mobility – employees can use one telephone number anywhere they go
  • Connectivity - our customers increasingly want to be in touch with staff at any time across the world. VoIP gives this flexibility and means that people are easy and inexpensive to communicate with, enabling the most important resources of your company to be always available to your customers

There are a number of ways that we can add value to your business:

Site surveys – our engineers will come to your business to ensure that your infrastructure is capable of running a VoIP solution and meeting the needs of your business

Demonstrating your return on investment – before you make the decision to buy a telephone system for your business, it is important to consider the long-term consequences. We will demonstrate your return on capital at the proposal stage to ensure that you can make the best possible decision

Improving your profitability – we will demonstrate how our system will improve your profitability through increased capacity to handle business, less downtime, improved availability of staff and lower maintenance costs

Reducing overall costs – we will demonstrate how our systems will reduce the ongoing costs to your business, saving staff & maintenance time as well as improving the availability and speed of access of information

Maximising the value of staff time – staff are the most valuable resource of a business. We will demonstrate how you can gain an increased return on your staffing costs through their increased availability and speed to access fellow staff and customers

Are all of my calls free?

We have a variety of packages which can be tailored to suit each individual’s needs. You can either pay per call or use one of our all-inclusive packages

Do I need any special networking equipment?

Although we can utilise power adapters to run ‘phones from local power, we recommend the use of PoE data switches for ease of deployment

Can my handset be my mobile?

Yes. Most smart ‘phones can run the correct application to turn your mobile ‘phone into your desk telephone

Will the call quality be what I’m used to?

Part of our service is to ensure that the calls are run on a data circuit sufficient to carry a voice call. Most problems are caused because this is not taken into account

Case Studies

If you would like to know more about how we might be able to meet your needs, see how we’ve helped
similar companies in our case studies

  • Steven Lee

    How the Royal Victoria Wowed Trip Advisor

    ”In the hospitality industry, customer service & responsiveness to guests can make or break you, especially in the days of Internet reviews....“

  • Ian Broom

    How a Grant Gave Weboo 7% More Billable Hours

    ”Weboo's work with large files & its reliance on the Internet caused bottlenecks that a £3,000 Superfast Broadband grant solved immediately....“

  • Taylors (Estate Agent)

    ”How a client-focused service saved a growing Estate Agents £500 per annum in line rentals and £3,000 per annum in call costs, leaving them with a...“

10 Reasons Why Our Customers Choose Us

We take time to listen – many communications companies prefer to broadcast rather than communicate. We like the old adage: “You have two ears & one mouth & should use them in that proportion”. We not only want to know your needs but also your constraints as these can limit your choices if we don’t identify them early

We are the friendliest company you will meet – we hope you’ll find this out for yourself but there’s a reason we’re in the communications business: we love communication

We take responsibility in the long-term – we are motivated to solve your problems and to take ownership of any problems you may have if faults occur

We offer project managers & not salespeople – when we come and see customers, it is to gain an understanding of the practicalities of their organisation, to understand what you need and to advise on the best solution. Our project managers stay with the project until we hand over to our maintenance engineers after the systems are live

We have our own maintenance division – we have a team of engineers, some of whom provide a constant reference point in the office while the others travel to customers to help with their problems. Who’d have thought that supporting customers in the long-term would be considered novel nowadays?

We have highly-skilled engineers – all of our engineers have been trained in-house. They are technically excellent and are sociable too

We come to you – rather than having remote support that frustrates you, we will send out a real person to fix your problem and to provide you with advice to ensure you’re better off in the future

We hold stock for your needs – we recognise that needs change and things happen. We hold stock to be able to react to needs and to ensure that faulty equipment does not disrupt the smooth-running of your business

They love our demonstration room – we have our own demonstration and training room for customers to understand how business telephone systems can work for them and to better meet their needs before they make an important decision

Wow! You are thorough – We like to give time and attention to customers that demand it from us. You’ve taken time to read all of these reasons & we recognise you have an eye to detail. We will match your approach with our communication with you

Partners & Accreditations